1800Flowers Suck

[dafunda]

Remind me next time never to try a new flower vendor for valentine's day. Not only did the flowers arrive half-dead, a couple of stems were broken.

Sure looks like 1800 flowers and greatflower.com use the same crappy wholesalers.

The best yet has been proflowers and i'm sticking with them from here on out.

[Maggie]

I believe 1800flowers is affiliated with lots of local retailers and they use them for fulfillment. Sounds like the local store that delivered the order is substandard. I've used 1800flowers many times in several areas of the country and the flowers have been great. Maybe you can contact the shop that delivered them and see if they can explain themselves.

Sorry to hear that you got crappy flowers.

[snugglebug]

I received flowers from GrowerFlowers. They didn't look very appealing at first, but after sitting over night in water they really perked up and still look great!

[paulina117]

If you are as unhappy as you say you are, you should definately contact 1800 flowers and let them know. My brother had a bad experience with them for Valentine's day and if they do what they say they are going to do, then they, in my eyes, will have redeemed themselves.

It seems that my brother ordered flowers for his wife to be delivered on 2-14, with GUARANTEED delivery. He ordered them Thursday afternoon (2-13) and the customer service rep said they'd be there by 5:30pm. Well guess what. No flowers.

My brother called 1800 flowers at midnight and talked to Brandon, the on duty manager (maybe you should call and ask for him!). After talking (and I am emphasizing talking here!), this is what my brother is supposed to get out of the deal:

1. a phone call to his wife with an apology.
2. upgraded flowers
3. 50% off his bill
4. gift certificates from them

Not too bad, but the day was ruined for him. I really think you should and talk it over with them. They really don't want unhappy customers because an unhappy customer does more damage than a happy customer.

[aprilgail]

I've always used ProFlowers.com and have ALWAYS had good results with them.

[dafunda]

did contact them and they said they will send a coupon for 20% of the purchase price. That's great except for the fact that their flowers will probably still suck.